Employee Assistance Programmes (EAPs)

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Issue 7: Employee Assistance Programmes (EAPs).

Employee Assistance Programmes are designed to provide confidential support to employees dealing with various stress and wellbeing issues. These programmes not only address mental health concerns but also offer resources to improve employees’ physical and financial well-being.

Whether an employee is facing challenges in their personal life or experiencing difficulties in the workplace, an EAP can offer assistance with a wide range of issues such as bereavement, relationship problems, emotional distress, anxiety, depression, trauma, accidents, and health issues.

As a society, we often hesitate to share our problems with others, yet it is inevitable that we will encounter circumstances that deeply impact our lives. Bereavement, financial worries, and other personal challenges are realities that every individual and family must confront at some point.

By providing access to Employee Assistance Programmes, organisations demonstrate their commitment to supporting the holistic well-being of their employees. These programmes play a vital role in creating a positive work environment where employees feel valued, supported, and empowered to overcome life’s challenges.

Many assistance programmes will often include features such as meditation, relaxation exercises, physical fitness resources (like yoga), breathing techniques for better sleep, and libraries of health and wellbeing articles. It is widely acknowledged that relaxation techniques can reduce stress symptoms, lower blood pressure, and contribute to a better quality of life. Health Assured, a leading UK provider state that based on their management information, their programmes can reduce mental health related sickness/absence by as much as 45%, reduce absenteeism by 45%, presenteeism by 27% and anxiety by 56%. Around 2/3 of staff return to work after therapy.

It is worth noting that some core employee benefits, particularly life assurance and income protection, can provide an assistance programme free of charge as an ancillary expense. However, free programmes can be limited and may only offer a helpline rather than full counselling. A standalone assistance programme can be lower cost and allow more specific tailoring to match budgets and include management information.

The inclusion of an employee assistance programme not only ensures that employees have support available in times of need but also helps foster a healthier and happier workforce.

Reducing stress among employees can lead to increased productivity, improved job satisfaction, and a more positive work environment. By investing in the well-being of their employees, organisations can create a workplace where individuals can thrive both personally and professionally.

For more information or an informal chat about EAPs speak to one of our Employee Benefit advisers. Contact us today on 0207 709 5560.